Tailored Service Coverage to Keep you Operating at Peak Efficiency

When your equipment experiences downtime or requires repairs, we understand the impact on your operations and profitability. Sumachay Support Centers offer rapid response times, dependable service, and skilled technicians with extensive experience.

With over 100 locations throughout Canada, we are strategically positioned to ensure your business remains operational. Our Fleet Solutions program enables you to customize a service and maintenance plan tailored to your fleet size and business requirements.

Service and Warranty details

Familiarize Yourself with the Equipment

Before operating the Electric Pallet Jack, take the time to familiarize yourself with its features and controls.Watch the demonstration video provided by Sumachay to understand the proper operation and safety precautions.

Perform Pre-Operational Checks

Before each use, visually inspect the pallet jack for any visible damage, loose bolts, or hydraulic fluid leaks. Ensure that the battery is adequately charged and the emergency stop button is functional

Wear Proper Safety Gear

Wear appropriate personal protective equipment (PPE) such as safety boots, gloves, and a high-visibility vest to protect yourself during operation.

Check Load Capacity

Determine the weight of the load to be transported and ensure it does not exceed the maximum load capacity of the pallet jack. Avoid overloading the equipment, as it can compromise stability and safety

Positioning and Lifting

Position the Electric Pallet Jack in front of the pallet to be lifted, ensuring that the forks are aligned with the pallet openings. Lower the forks to the ground and slide them underneath the pallet, ensuring they are fully inserted.

Maneuvering Safely

Use the direction control handle to steer the pallet jack in the desired direction. Maintain a safe distance from obstacles, racks, and other equipment while maneuvering.

Service & Support
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