Common Issues with Electric Pallet Stackers and How to Fix Them

Electric pallet stackers have revolutionized material handling in warehouses, retail stores, and distribution centers across Canada. They provide efficiency, reduce manual labor, and contribute to a safer working environment. However, like any piece of machinery, electric pallet stackers can encounter issues that need troubleshooting and maintenance.

In this blog, we will discuss common problems with electric pallet stackers, how to fix them, and tips for ensuring their longevity.

1. Battery-Related Issues

Problem: Battery Not Holding Charge or Draining Quickly

A common issue with electric pallet stackers is battery failure, often due to improper charging habits, aging batteries, or extreme weather conditions in Canada’s diverse climate.

Solution:

• Ensure the battery is fully charged before operation.

• Avoid overcharging or deep discharging, which can damage lithium-ion batteries.

• Store the pallet stacker in a temperature-controlled environment to prevent battery degradation.

• Replace the battery if it no longer holds a charge despite proper maintenance.

👉 Related Product: SESR15 Electric Walkie Pallet Jack - Lithium Ion 1.5 Ton Capacity

2. Pallet Stacker Not Moving or Responding

Problem: Motor Not Engaging or Weak Performance

This can happen due to electrical issues, faulty wiring, or an obstruction in the drive system.

Solution:

• Check the power switch and ensure the emergency stop is disengaged.

• Inspect the wiring for any loose connections or damage.

• Look for debris or blockages in the drive wheels and remove any obstructions.

• Reset the control panel according to the manufacturer’s instructions.

👉 Related Product: SST15G Electric Pallet Stacker - 1500kg Capacity

3. Hydraulic Lift Malfunction

Problem: Pallet Stacker Won’t Lift or Lowers Unexpectedly

This issue is typically caused by hydraulic fluid leaks, air in the hydraulic system, or a faulty pump.

Solution:

• Check for hydraulic fluid leaks and top up the fluid if necessary.

• Bleed the hydraulic system to remove trapped air.

• Inspect the hydraulic pump for any damage and replace it if necessary.

• Ensure the forks are not overloaded beyond the stacker’s weight capacity.

👉 Related Product: SSE20 Semi Electric Pallet Stacker

4. Unusual Noises During Operation

Problem: Grinding, Clicking, or Squeaking Sounds

Noise issues often result from loose components, worn-out bearings, or inadequate lubrication.

Solution:

• Inspect moving parts for wear and tighten any loose bolts or screws.

• Apply proper lubrication to wheels, bearings, and lift components.

• Replace worn-out bearings or other damaged parts.

5. Error Codes on Control Panel

Problem: Pallet Stacker Displaying Error Messages

Many modern electric pallet stackers, such as those offered by Sumachay, feature diagnostic systems that display error codes.

Solution:

• Refer to the user manual to decode the error message.

• Restart the pallet stacker to see if the error clears.

• If the issue persists, contact Sumachay’s support team for professional diagnostics.

6. Steering Difficulties

Problem: Difficulty Maneuvering or Jerky Steering

Steering problems may arise from worn-out wheels, damaged axles, or misalignment of the handle controls.

Solution:

• Inspect and replace worn-out wheels.

• Align the handle and ensure the steering mechanism is not obstructed.

• Lubricate the steering components for smoother movement.

Maintenance Tips for Long-Term Performance

To keep your electric pallet stacker in peak condition:

• Perform daily inspections for any visible damage or malfunctions.

• Clean the unit regularly to prevent dirt buildup.

• Store the stacker in a dry and secure area to prevent rust and corrosion.

• Schedule professional maintenance at least once a year.

Frequently Asked Questions (FAQs)

Q1: How often should I charge my electric pallet stacker?

A: It’s best to charge the battery after every shift to maintain optimal performance. Avoid letting the battery drain completely.

Q2: What should I do if my pallet stacker won’t turn on?

A: Check the battery charge, inspect the emergency stop button, and ensure all electrical connections are intact.

Q3: How do I know when my pallet stacker’s battery needs replacement?

A: If the battery drains quickly, takes longer to charge, or fails to hold a charge, it may need replacing.

Q4: Can I use my electric pallet stacker outdoors in Canada’s winter?

A: Yes, but be mindful of icy surfaces, and store the unit in a temperature-controlled area to prevent battery damage.

Q5: Where can I buy spare parts for my electric pallet stacker?

A: You can find spare parts and accessories at Sumachay’s Spare Parts Collection.

Conclusion

Electric pallet stackers are essential for efficient material handling, but they require regular maintenance and troubleshooting. By following the solutions in this guide, you can keep your stacker running smoothly and avoid costly downtime.

For high-quality electric pallet stackers and spare parts, visit Sumachay’s Pallet Jack Collection today!

📍 Sumachay Store – 840 Flint Road, Toronto, ON M3J 2J5, Canada
📞 +1 844 861 9484
📧 sales@sumachay.com