Sumachay Plus SH25+ 2500 kg Manual Pallet Jack Premium Series, 18-Month Warranty
• Warehousing, manufacturing, and logistics operations
• Facilities prioritizing durability, safety, and long service life
• Operators handling heavy loads over extended shifts
• Teams upgrading from standard manual pallet jacks
Available across Canada. Ships from our Toronto distribution centre (840 Flint Road, North York, ON).
Sumachay Plus SH25+ — Technical Specifications
| Specification | Unit | Value |
|---|---|---|
| MODEL | ||
| Model | - | SH25+ |
| Capacity | kg | 2500 |
| Pump Type | - | BF |
| WHEELS | ||
| Wheel (Drive/Load) Type | - | PU/RU/Nylon |
| Size of Steering Wheel | ΦD mm | 180×50 |
| Size of Loading Wheel (Single Wheel) | Φd mm | 74×93 |
| Size of Loading Wheel (Double Wheel) | Φd mm | 74×70 |
| DIMENSIONS | ||
| Lifting Height | h mm | 115 |
| Max. Fork Height | H mm | 200 |
| Min. Fork Height | H1 mm | 75 |
| Fork Outer Width | W mm | 520 / 550 / 685 |
| Fork Length | L mm | 900 / 1100 / 1150 / 1220 |
| Fork Width | S mm | 160 |
| Steel Thickness (After Painting) | mm | 3 |
| Weight | kg | 61.5 ~ 68.5 |
Note: Fork outer width and length options available upon order. Contact us for custom configurations.
Warranty Information for Sumachay Plus SH25+
Your Sumachay Plus SH25+ Manual Pallet Jack comes with a comprehensive 18-month warranty that begins on the date of purchase, as indicated on your invoice. This warranty covers repairs in the event of a legitimate manufacturing defect or mechanical breakdown under normal operating conditions.
Warranty Coverage Includes:
- Structural frame and welded components
- Hydraulic pump system and cylinders
- Fork assemblies and mechanical linkages
- Wheels and axles (excluding normal wear)
- Handle and control mechanisms
Warranty Exclusions:
This warranty does not cover issues arising from:
- Normal wear and tear on wheels, seals, and moving parts
- Accidental damage, misuse, or negligence
- Overloading beyond the rated 2500 kg capacity
- Use in environments with corrosive chemicals or excessive moisture
- Modifications or repairs performed by unauthorized personnel
- Failure to perform recommended maintenance procedures
Maintenance Recommendations:
To ensure the longevity and optimal performance of your SH25+, we strongly recommend:
- Regular visual inspections before each use
- Periodic lubrication of moving parts and pivot points
- Keeping the unit clean and free from debris
- Proper storage in a dry, protected environment
- Prompt attention to any unusual sounds or performance issues
Warranty Service:
If you experience any issues covered under warranty, please contact our Canadian technical support team. We will assess the situation and provide repair or replacement parts as needed. In most cases, we can ship replacement components quickly to minimize downtime.
For warranty claims, please have your purchase invoice and product serial number ready. Our team is committed to providing prompt, professional service to keep your operations running smoothly.
Contact Information:
Email: info@sumachay.com
Frequently Asked Questions: Sumachay Plus SH25+
Q: What makes the SH25+ different from standard manual pallet jacks?
A: The SH25+ features 100% automated robotic welding for superior structural integrity, reinforced grooved forks with +400 kg increased capacity, and ergonomic design requiring 45% less pulling force. These premium features translate to longer service life, reduced operator fatigue, and lower total cost of ownership.
Q: What is the maximum load capacity of the SH25+?
A: The SH25+ has a rated capacity of 2500 kg (5,500 lbs). The reinforced grooved fork design provides an additional 400 kg static load capacity advantage over standard flat fork designs, ensuring safe handling of heavy industrial loads.
Q: What maintenance does the SH25+ require?
A: Routine maintenance is minimal: perform visual inspections before use, lubricate pivot points and moving parts monthly, keep wheels clean and free from debris, and check hydraulic fluid levels quarterly. The robust construction and quality components significantly reduce maintenance requirements compared to standard units.
Q: Can the fork width and length be customized?
A: Yes! The SH25+ is available with multiple fork configurations. Outer widths: 520mm, 550mm, or 685mm. Fork lengths: 900mm, 1100mm, 1150mm, or 1220mm. Contact our team to specify the configuration that best suits your pallet dimensions and operational requirements.
Q: Is the SH25+ suitable for cold storage environments?
A: Yes, the SH25+ performs reliably in cold storage applications. The robust steel construction, premium seals, and quality hydraulic components are designed to maintain performance in low-temperature environments. However, we recommend keeping the unit in regular use to prevent seal stiffening during extended cold exposure.
Q: What type of wheels come standard with the SH25+?
A: The SH25+ features high-quality wear-resistant wheels: 180×50mm polyurethane steering wheels for smooth maneuverability, and dual load wheels (74×93mm single or 74×70mm double configuration) designed for extended service life and quiet operation across various floor surfaces.
Q: What is included with the warranty?
A: The SH25+ includes a comprehensive 12-month parts warranty covering manufacturing defects in structural components, hydraulic systems, forks, and mechanical assemblies. Our Canadian technical support team provides prompt assistance, and replacement parts ship quickly to minimize operational downtime.
Q: How does the adjustable push rod work?
A: After extended use, if the forks become slightly unbalanced in height, the adjustable push rod allows you to make precise height corrections without disassembly. This feature extends service life and maintains optimal performance, reducing the need for costly repairs or premature replacement.
Request a Quote
Get a formal quote with freight options in your inbox within 1 business day.
Built for Heavy-Duty Performance
Every component engineered for durability, efficiency, and reduced operator fatigue in demanding warehouse environments.
Robotic Welding Precision
Chassis welds executed by robotic systems for consistent penetration and structural integrity across every unit.
Reinforced Fork Construction
Forks rated for +400 kg additional static load capacity versus standard models. Built for sustained heavy loads.
45% Reduced Pulling Force
Optimized wheel geometry and bearing design reduces operator effort, improving throughput and reducing fatigue.
Reinforced Top Cap
Heavy-gauge steel top cap resists deformation under repeated impact and high-load conditions.
Adjustable Push Rod
Fork equalization system allows fine-tuning for level load distribution across uneven surfaces.
Enhanced Rocker Arm
Reinforced pivot points and improved lever geometry for smoother pump action and longer service life.
Grooved V-Block Design
V-block reinforcement distributes stress across the frame, reducing flex under maximum load.
Premium Wear Components
Industrial-grade wheels and rollers with higher durometer ratings for extended service intervals.
Debris-Protected Wheels
Large wheel openings allow debris clearance, reducing jams and maintenance in high-traffic environments.
Ideal Applications
Extended Warranty, Standard on Plus Products
Sumachay Plus products include an 18-month extended warranty as standard, 50% longer coverage than our regular range. Built for operations that cannot afford downtime.
The Choice of 1,000+ Canadian Businesses
Trusted by industry leaders across Canada
