A customer running the SST15+ on their floor — no studio, no script.
What Our Customers Say
Purchased for Canadian Tire 108. The jacks, the pricing, and the service are all excellent. If you're considering buying, go right ahead, you won't be disappointed
The SELR20 Electric Pallet Jack is not only a top-quality product but also backed by customer service that sets Sumachay apart from the competition. A true differentiator in the market.
Sumachay Lifts saved the day during a critical project. We urgently needed stretch wrap, and their next-day shipping allowed us to stay on schedule. Their supply chain expertise and customer service are second to none
Sumachay Plus Series
SST15+ Sumachay Plus Series
The SST15+ is what we recommend for warehouses running daily or multi-shift. It has the AC drive, proportional lift and lowering, fault code diagnostics, and an 18-month warranty. If you need a stacker that shows up every day and doesn’t create problems, this is the one.
Precision Control
Proportional lift and travel — your operators place loads exactly where they need to go
Controlled Lowering
Lowering buffer keeps pallets and product from getting jarred on the way down
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Fault Code Diagnostics
When something’s off, the display tells you what it is — no guessing, no waiting for a tech
Protected Components
Wiring and internals are covered, so forklifts and tight aisles don’t chew them up
Choosing between SST15 and SST15+?
If you run daily, multi-shift, or care about uptime — choose SST15+.
Procurement-grade comparison: SST15+ vs SST15 Standard
Feature
SST15+
SST15 Standard
Warranty Coverage
18 Months
12 Months
Drive & Control System
1.5 kW AC · proportional control
0.75 kW DC · standard control
Lift / Lower Behavior
Proportional lowering · lowering buffer
Standard lowering
Safety & Handling
Emergency reverse · speed management at height
Standard emergency stop
Service Readiness
Diagnostic fault codes · service indicators
Basic troubleshooting
Component Protection
Covered routing · guarded components
Standard routing
Warranty Coverage
SST15+ 18 Months
SST15 Standard 12 Months
Drive & Control System
SST15+1.5 kW AC · proportional control
SST15 Standard0.75 kW DC · standard control
Lift / Lower Behavior
SST15+Proportional lowering · lowering buffer
SST15 StandardStandard lowering
Safety & Handling
SST15+Emergency reverse · speed management at height
SST15 StandardStandard emergency stop
Service Readiness
SST15+Diagnostic fault codes · service indicators
SST15 StandardBasic troubleshooting
Component Protection
SST15+Covered routing · guarded components
SST15 StandardStandard routing
The difference shows up on the second shiftMost stackers work fine on day one. The SST15+ is designed to still work fine on month eighteen — AC drive, diagnostic codes, and a warranty that matches.
Fit & Compatibility
Will It Fit Your Facility?
Check the critical dimensions before you order.
Mast Lowered Height
89″ (2270 mm)
Max Lift Height
138″ (3500 mm)
Overall Length
94″ (2400 mm)
Overall Width
44″ (1118 mm)
Turning Radius
56″ (1435 mm)
Min Aisle Width (1000×1200)
92″ (2340 mm)
Fork Length
44″ (1120 mm)
Lowered Fork Height
3″ (85 mm)
Adjustable Straddle Legs
Adjust the support legs to match different pallet widths — one stacker handles multiple pallet sizes across your operation.
Min44.0″
↔
Max60.0″
Pallet Compatibility
Standard open-bottom pallets (GMA, EUR)
Multiple pallet widths via adjustable legs (44.0″–60.0″)
Straddle-style handling (legs go around the pallet)
Compatible with closed-bottom and block-style pallets, provided the pallet fits within the adjustable straddle leg width (max 60.0″)
Plus Series
Technical Specifications
Complete Engineering Data
Capacity3300 lb (1500 kg)
Max Lift Height138″ (3500 mm)
Lowered Mast Height89″ (2270 mm)
Fork Length44″ (1120 mm)
Battery24V Lithium-Ion
Turning Radius56″ (1435 mm)
Expand Full Engineering Specs
Lifting & Mast
Max Lift Height138″ (3500 mm)
Mast Lowered Height89″ (2270 mm)
Mast Extended Height146″ (3700 mm)
Fork Raised Height133″ (3385 mm)
Lowered Fork Height85 mm
Lift Speed (loaded)50 mm/s
Lift Speed (unloaded)70 mm/s
Lowering Speed (loaded)50 mm/s
Lowering Speed (unloaded)45 mm/s
Dimensions
Overall Length (with forks)94″ (2400 mm)
Length (without forks)50″ (1280 mm)
Overall Width44″ (1118 mm)
Wheelbase44″ (1130 mm)
Turning Radius56″ (1435 mm)
Min Ground Clearance1″ (35 mm)
Service Weight500 kg (1102 lb)
Forks & Straddle Legs
Fork Length44″ (1120 mm)
Fork Width (per tine)6.3″ (160 mm)
Fork Thickness2.0″ (50 mm)
Straddle Leg Range44.0″–60.0″
Load Center24″ (600 mm)
Power System
Battery TypeLithium-Ion
Voltage / Capacity24V / 100Ah
Drive Motor1.5 kW AC
Lift Motor2.2 kW
ControllerAC Controller
Charger Input110-240V / 50-60Hz
Charge Time (0–100%)2.0 hours
Fast Charge (0–80%)1.5 hours
Runtime6–8 hours
Performance
Rated Capacity1500 kg (3300 lb)
Travel Speed (loaded)4.5 km/h
Travel Speed (unloaded)4.5 km/h
Gradeability (loaded / unloaded)6% / 12%
Noise Level≤ 70 dB(A)
Aisle Width (1000×1200 pallet)92″ (2340 mm)
Aisle Width (800×1200 pallet)87″ (2210 mm)
Wheels & Brakes
Wheel Config1 / 2 / 2
Wheel MaterialPolyurethane (PU)
Drive WheelØ230 × 80 mm
Load WheelØ80 × 70 mm
Tandem Load WheelØ82 × 60 mm
Service BrakeElectromagnetic Brake
Compliance
CE CertifiedYes
Warranty18 months— Sumachay Plus
Duty CycleMulti-shift
Specification Guidance
Warehouse Racking & Aisle Planning Guidance
When designing racking or planning warehouse layouts around the Sumachay SST15+, the following clearance details should be considered.
In practice, we recommend planning for at least 91–92″ of clear aisle width to allow for safe and comfortable operation.
Right-angle stacking aisle (48″ load)~90.16″
Recommended planning width91–92″
Straddle-leg width (each, widest)~3.55″
Position
Inner Width
Outer Width
Narrow
38.2″
45.3″
Middle
43.7″
50.8″
Wide
49.2″
56.3″
For standard 40″ × 48″ skids, we generally recommend the middle position, which provides a 43.7″ inner width. The wide position can be used if additional clearance is preferred.
Total Cost of Ownership
Dealer-sold 1.5T AC straddle stackers typically run $9,500–$11,000 in Canada. The SST15+ matches the core specs at $2,500–$4,000 less.
Factory direct pricing: vs. $9,500–$11,000 from traditional dealers
18-month warranty eliminates early-life repair costs (typically $300–$800 per incident)
Diagnostic fault codes reduce technician callouts — one avoided call covers the difference
Lithium-ion battery: zero watering, zero acid checks, zero replacement cost during warranty
Based on published dealer pricing for comparable 1.5T AC-motor straddle stackers in Canada (2025–2026).
18MONTHS
Extended Warranty — Standard on SST15+
Every SST15+ ships with an 18-month warranty — 50% longer than the standard SST15. That extra six months covers the period when most early-life issues surface, so you’re not paying out of pocket for them.
18 Months, Not 12Six more months of coverage than the standard SST15 — no upgrade fee
Full Component CoverageDrive motor, lift motor, controller, battery, mast, and hydraulics
Covers the Break-In PeriodMost early failures happen in the first year — this warranty outlasts them
Straightforward ClaimsContact us, describe the issue, get the part shipped — no runaround
Technical Feature
Diagnostics & Service Readiness
When something goes wrong with a stacker, the expensive part is usually figuring out what it is. The SST15+ shows you a fault code on the display so your team can diagnose the issue before calling anyone.
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Clear Fault Codes
The controller display shows alphanumeric codes — look it up in the manual, know what’s wrong
Skip the Guesswork
Your maintenance person can identify the problem and order the right part the same day
Less Downtime
Diagnose, order, replace — no waiting days for a technician to come look at it
Accessible Service Points
Components are laid out so your team can actually get to them without disassembling half the machine
What Your Team Sees
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Motor controller communication error — check wiring harness connection
Your team reads the code, checks the manual, and knows exactly what needs fixing.
Here’s the math: A service call starts at $150+ just for diagnosis. If your team can read the code and identify the problem themselves, you skip that cost entirely — and get the right part ordered the same day instead of waiting for a technician visit.
Frequently Asked Questions
Answers to the most common buyer questions about the SST15+
Fitment & Facility
What is the lowered mast height — will the SST15+ fit through my door?
The mast lowered height is 89″ (2,270 mm). Verify your doorway, loading dock, and overhead clearance before ordering. The overall width is 44″ (1,118 mm) and the total length with forks is 94″ (2,400 mm).
What pallet types can the SST15+ handle?
The SST15+ is a straddle-type stacker — the support legs go around the pallet. It is compatible with standard pallets, including closed-bottom and block-style pallets, provided the pallet fits within the adjustable straddle leg width. The legs adjust from approximately 22″ to 33″ (550–850 mm) inner width, accommodating GMA, EUR, and most standard pallet sizes.
What aisle width does the SST15+ require?
Minimum aisle width is 92″ (2,340 mm) for a 1000×1200 mm pallet (crossways) or 87″ (2,210 mm) for an 800×1200 mm pallet (lengthways). The turning radius is 56″ (1,435 mm).
Battery & Charging
How is the SST15+ charged and how long does it last?
The SST15+ uses a 24V 100Ah lithium-ion battery with an included wall charger (110–240V / 50–60Hz). Full charge takes approximately 2 hours; fast charge to 80% takes 1.5 hours. Runtime is 6–8 hours of continuous use. The lithium-ion chemistry supports opportunity charging during breaks without memory effect.
Warranty & Service
What does the 18-month Sumachay Plus warranty cover?
The SST15+ includes an 18-month extended warranty as standard — 50% longer than the SST15 Standard. Coverage includes the drive motor, lift motor, controller, battery, and hydraulic system. Warranty registration is automatic at purchase — no activation required.
What maintenance does the SST15+ require?
The AC motor eliminates brush replacement — a common maintenance task on DC-motor stackers. The lithium-ion battery requires no watering or acid checks. Regular inspections of wheels, control surfaces, and hydraulic fluid levels are recommended per the included service manual. Diagnostic fault codes on the controller display help identify issues before they cause downtime.
Buying & Delivery
Why choose the SST15+ over a manual or semi-electric stacker?
The SST15+ is fully electric — both travel and lift are powered. Manual stackers require physical effort that limits throughput and causes operator fatigue. Semi-electric stackers (like the SSE15) have electric lift but manual push travel. The SST15+ also offers higher lift speed, AC motor efficiency, diagnostic fault codes, and an 18-month warranty — advantages that matter in multi-shift operations.
How do I get a delivery quote for the SST15+?
Use the "Request a Quote" button on this page or contact us at sales@sumachay.com. The SST15+ ships via LTL freight on a pallet from our Canadian warehouse. Delivery typically takes 3–7 business days depending on location. Service weight is 500 kg (1,102 lb) — ensure your receiving area can handle the delivery.
Can I order multiple units?
Yes. Contact us at 844-861-9484 or sales@sumachay.com to discuss your requirements. Each unit ships individually via LTL freight and pricing is per unit.